Privacy Policy

Last updated: 18 October 2026

This Privacy Policy explains how Xavier Holdings Ltd ("Xavier Holdings", "we", "us" or "our") collects, uses, stores and protects personal information when you visit xavierholdingsltd.com (the "Website"), ask about a property, or contact us. We handle personal information in line with the laws of Bangladesh that apply to us.

1. Who we are

Xavier Holdings Ltd is a real estate development company with its head office at 14 Gausul Azam Avenue, Sector 14, Uttara, Dhaka - 1230, Bangladesh. For any privacy question, contact us at hello@xavierholdingsltd.com or on our hotline +8809610969620.

2. Information we collect

Information you give us

Contact forms and inquiries: your name, email address, contact number and the message you send, including the project or apartment you are interested in.
Property inquiries, site visits and bookings: your preferred project, unit type, budget, preferred visit date and any questions you ask. If you go on to book or buy, we will also collect the information needed for the booking and the sale, such as your National ID or passport details, address, photographs, TIN where required, nominee details and payment records. This is usually collected on paper forms or in our office rather than on the Website.
Sellers and landowners: details of the property and ownership documents you choose to share with us.
Phone, email and messaging: what you tell us when you call, email or message us.

Information collected automatically

Technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit, which our web server and site software may record.
Information from cookies and similar technologies, described in section 5.

3. How we use your information

To reply to your inquiries and send you the property information you ask for.
To arrange and confirm site visits and viewings.
To process bookings, allotments, payments, documents, registration and handover for a property you buy.
To provide after-sales service and handle complaints.
To keep you informed about projects you have shown interest in. You can ask us to stop at any time.
To run, secure and improve the Website.
To meet our legal, tax, accounting and regulatory obligations, and to protect our legal rights.

We do not sell your personal information.

4. Property inquiries and contact forms

When you submit the contact form on the Website, the details you enter (name, email, contact number and message) are sent to our team and stored in the Website's database so that we can respond and keep a record of the inquiry. Please do not send sensitive documents, such as copies of your National ID or financial records, through the contact form. We will tell you the safe way to provide them if they are needed.

5. Cookies

Cookies are small text files that a website stores on your device. The Website uses:

Essential cookies that the Website needs to work properly and securely, for example to keep forms working and to protect against spam and misuse.
Preference cookies that remember choices you make, where the site offers them.
Analytics cookies, if and when we use analytics tools (see section 6).

You can block or delete cookies in your browser settings. If you block essential cookies, some parts of the Website, such as the contact form, may not work properly.

6. Analytics

We may use analytics services to understand how visitors use the Website, for example which pages are visited most and how visitors arrive at the Website. These services collect information such as pages visited, approximate location, device and browser type, usually in an aggregated form. We use this information only to improve the Website and our services. Any analytics provider we use processes the data under its own privacy policy.

7. Sharing your information

We share personal information only when it is needed, and only with:

our staff and authorised representatives who handle your inquiry, visit, booking or purchase;
service providers who help us operate, such as website hosting, email and IT support providers, under a duty to keep it confidential;
banks and financial institutions, if you ask us to help with a home loan or a payment;
lawyers, surveyors, landowners and registration offices, to the extent needed to complete a property transaction; and
government, regulatory or law enforcement authorities when the law requires it.

Some of our service providers, such as web hosting or email providers, may store or process data on servers outside Bangladesh. Where this happens, we take reasonable steps to make sure your information is protected.

8. Storage and security

We keep personal information in our website database, our email system and our office records. We use reasonable technical and organisational measures to protect it, including access controls, password-protected systems and limiting access to staff who need it. No website or electronic storage is completely secure, so we cannot guarantee absolute security. Please contact us straight away if you believe your information has been misused.

9. How long we keep information

General inquiries and contact form messages: for as long as needed to respond and follow up on your interest, after which we delete them or keep them only in a form that does not identify you.
Booking, purchase, payment and ownership records: for as long as the agreement and the after-sales relationship last, and afterwards for as long as required by the laws of Bangladesh on tax, accounting, registration and record keeping, or as needed to deal with any legal claim.

10. Your rights

Subject to the laws of Bangladesh, you may ask us to:

tell you what personal information we hold about you and give you a copy;
correct information that is wrong or out of date;
delete information we no longer need to keep;
stop sending you marketing messages; and
withdraw consent where we rely on your consent.

Some requests may be limited where we need to keep information to complete a transaction, meet a legal obligation or protect a legal claim.

11. How to contact us or make a request

To make a privacy request or complaint, contact us:

Email: hello@xavierholdingsltd.com (please use "Privacy request" in the subject line)
Hotline: +8809610969620
Post or in person: Xavier Holdings Ltd, 14 Gausul Azam Avenue, Sector 14, Uttara, Dhaka - 1230, Bangladesh

We may ask you to confirm your identity before acting on a request. We will respond within a reasonable time.

12. Children

The Website is meant for adults looking for property information. We do not knowingly collect personal information from children through the Website.

13. Third-party websites

The Website may link to other websites or embed content such as maps or videos. Those websites and services have their own privacy practices, and we are not responsible for them.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.